Privacy Policy

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B L C

Freight Forwarding & Customs Clearance Experts

Privacy Policy

Introduction

Balaji Logistics & Clearing ("BLC", "we", "us" or "our") respects your privacy and is committed to protecting the personal and business information you share with us through our website, applications and freight forwarding, customs clearance, transport, warehousing and consultancy services.

This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you. By accessing or using our website and services, you agree to the practices described in this Policy.

Scope Of This Policy

This Policy applies to information collected through our website, customer communications, and the logistics services we provide across India and international markets.

Data Collection

Information We Collect

We collect information necessary to provide freight forwarding, customs clearance, transport, warehousing and consultancy services, and to operate our website effectively.

Contact Information

Name, company name, phone number, email address and business address provided when you contact us or request a service.

Shipment & Cargo Information

Consignment details, customs documentation, invoice and shipment data required to process freight, clearance and warehousing services.

Technical & Usage Data

Browser type, device information, IP address and pages visited, collected automatically when you use our website.

Cookies Data

Information collected via cookies and similar technologies to remember preferences and improve site performance.

Usage

How We Use Your Information

We use the information we collect only for legitimate business purposes connected to the services we provide.

We use your information to:

  • Arrange and process air freight, sea freight, transport, warehousing and customs clearance services.
  • Prepare shipping, customs and regulatory documentation required for your consignments.
  • Communicate with you about quotes, bookings, shipment status and service updates.
  • Respond to enquiries submitted through our contact forms or newsletter signup.
  • Comply with legal, customs and regulatory obligations applicable to our services.
  • Improve our website, services and customer experience.

Marketing Communication

If you subscribe to our newsletter, we may send service updates and logistics insights. You can opt out at any time by contacting us.

Cookies

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to keep the site functioning correctly, remember your preferences and understand how visitors use our pages. You can disable cookies through your browser settings, though some parts of the website may not function as intended if you do so.

We do not use cookies to sell your personal information to third parties.

Disclosure

Data Sharing & Disclosure

We do not sell your personal information. As a freight forwarding and customs clearance company, we share information only where necessary to deliver our services or comply with the law.

We may share information with:

  • Shipping lines, airlines, carriers and transport partners involved in moving your cargo.
  • Customs authorities and port/regulatory bodies as required for clearance and compliance.
  • Warehousing and distribution partners handling your stored goods.
  • Professional advisors and service providers who support our business operations under confidentiality obligations.
  • Government authorities, where required by applicable law or legal process.

No Sale Of Personal Data

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

Security

Data Security

We take reasonable administrative and technical measures to protect the personal and shipment information we hold against unauthorized access, alteration, disclosure or loss. While we work to safeguard your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Retention

We retain shipment and customer information only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable customs, tax and regulatory record-keeping obligations.

Your Rights

Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you, subject to our legal and regulatory record-keeping obligations as a customs and freight forwarding business.

You may contact us to:

  • Request a copy of the personal information we hold about you.
  • Ask us to correct inaccurate or outdated information.
  • Request deletion of your information, where we are not legally required to retain it.
  • Withdraw consent for marketing communications at any time.
Updates

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page, and continued use of our website after such updates constitutes your acceptance of the revised Policy.

We recommend reviewing this page periodically to stay informed about how we protect your information.

Contact

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:

Balaji Logistics & Clearing (BLC)

IMT Manesar, Gurgaon(HR)-122050
Phone: +91 9711722779
Email: info@blcfreight.com